Office Manager North Charleston

Office Manager

Full Time • North Charleston
Company Overview
You've Got Maids is one of the largest home cleaning franchises in the USA, and we plan to be #1 in this community! We are growing and have more hours than cleaners!  We are inspired to provide top-quality professional home cleaning services to communities across America.
Job Summary
The Office Manager role manages the office, ensures our cleaners are scheduled to maximum productivity, works with our clients to make sure they are receiving outstanding service, and manages our internal staff.  This role involves the use of technology and several different types of software.  This role involves working with people, both our internal employees and also our customers.  The role involves speaking on the phone.  This role involves managing our internal team, training, coaching, and leading them.  
Responsibilities 
  • Work with marketing to ensure consistent lead generation
  • Create and train prospecting process
  • Create and train lead qualification process
  • Hire high-performing salespeople
  • Train new salespeople to ensure success
  • Manage day-to-day performance of all sales team members and deliver reviews
  • Generate ideas for sales contests and motivational initiatives
  • Lead and schedule weekly and/or monthly team meetings with the sales team
  • Track sales team metrics and report data to owner on a regular basis
  • Coach and develop direct reports
  • Implement performance plans
  • Embody company culture and maintain high sales employee engagement
  • Collaborate with YGM HQ on sales technology initiatives
  • Meet pre-determined revenue goals through the activities of direct reports
  • Ensure correct usage of software and other sales applications
  • Train and ensure adherence to the sales process
Qualifications
  • Bachelor’s degree; business and marketing majors preferred
  • Three to five years in a sales representative role
  • One year of prior management experience or demonstrated willingness and ability to learn management basics
  • Strong people skills
  • Exceptional written and verbal communication skills
  • Familiarity with data analysis and reporting
  • Hardworking, persistent, and dependable
  • Positive and enthusiastic
Benefits/Perks
  • Weekly Pay
  • Paid Training
  • Paid Holidays & Vacation
 
Notice
YGM Franchise LLC is the franchisor of the You’ve Got Maids® franchise system. Each You’ve Got Maids® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, YGM Franchise  LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. YGM Franchise LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
Acknowledgment
I acknowledge that each independent You’ve Got Maids® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither YGM Franchise LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. YGM Franchise LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to You've Got Maids Corporate.

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Be a part of America's Finest Maid Service

Ready to create brighter days for you and our clients? Each day starts with a morning meeting at the local office. This is a time when you receive that day's cleaning assignment, training updates, and spend time with other team members. We typically work in small teams and after the meeting, everyone leaves in a company car to bring peace in people's lives. Some of the benefits of working at You've Got Maids:

Weekly pay*
*Varies by location.
Competitive pay
No night, weekend or holiday work
Paid training with Maid University™
Use of company cars and supplies
Career advancement opportunities